We’ve all been there. The dread of dealing with a medical appointment. You find a doctor, make an appointment (sometimes several weeks out), Drive to the appointment, get stuck in traffic, fill in the paperwork, wait in a crowded waiting room, wait in the exam room, finally see the doctor, have a short visit, leave with a prescription and hope that you are billed fairly and accurately.
With the emergence of Telehealth services, this experience is quickly changing with long wait times being reduced or eliminated. Telehealth should make our lives easier. As a health Care provider(HCP), a Telehealth solution provides a means to access all your information using the same interface. Managing multiple tabs, programs, and applications simultaneously can delay routine processes. For patients, it’s a convenient and cost-effective way of accessing health providers and consulting with them at a convenient time and location.
With the right telehealth platform, you should be able to access everything using the same interface, including your schedule, patient information, electronic health records, live video and audio to connect with patients in real-time, data analytics as well as a list of in-network providers and referral information. You’ll be able to meet the needs of your patients using the same system, which will improve efficiency and the overall quality of care your patients receive.
Telehealth is defined as the delivery and facilitation of health and health-related services including medical care, provider and patient education, health information services, and self-care via telecommunications and digital communication technologies. Live video conferencing, mobile health apps. Electronic transmission, and remote patient monitoring (RPM) are examples of technologies used in telehealth.
Benefits and Potential Uses of Telehealth
Telehealth services can facilitate public health mitigation strategies especially during this Covid-19 pandemic by increasing social distancing. These services can be a safer option for HCP and patients by reducing potential infectious exposures. They can reduce the strain on healthcare systems by minimizing the surge of patient demand on facilities and reduce the use of PPE by healthcare providers.
Maintaining continuity of care to the extent possible can avoid additional negative consequences from delayed preventive, chronic, or routine care. Remote access to healthcare services may increase participation for those who are medically or socially vulnerable or who do not have ready access to providers. Remote access can also help preserve the patient-provider relationship at times when an in-person visit is not practical or feasible. Telehealth services can be used to:
- Screen patients who may have symptoms of COVID-19 and refer as appropriate.
- Provide low-risk urgent care for non-COVID-19 conditions, identify those persons who may need additional medical consultation or assessment, and refer as appropriate.
- Access primary care providers and specialists, including mental and behavioral health, for chronic health conditions and medication management.
- Provide coaching and support for patients managing chronic health conditions, including weight management and nutrition counseling.
- Participate in physical therapy, occupational therapy, and other modalities as a hybrid approach to in-person care for optimal health.
- Monitor clinical signs of certain chronic medical conditions (e.g., blood pressure, blood glucose, other remote assessments)
- Engage in case management for patients who have difficulty accessing care (e.g., those who live in very rural settings, older adults, those with limited mobility)
- Follow up with patients after hospitalization.
- Deliver advance care planning and counseling to patients and caregivers to document preferences if a life-threatening event or medical crisis occurs.
- Provide non-emergent care to residents in long-term care facilities.
- Provide education and training for HCP through peer-to-peer professional medical consultations (inpatient or outpatient) that are not locally available, particularly in rural areas.
Ponapal- A Trusted Treatment On-Demand Telehealth provider
Through the Ponapal Desktop, Android and IOS mobile applications, patients and doctors can communicate via chat and video in real time, engage in consultation, securely transact, and submit prescriptions all in one platform. Patient benefits include:
- Available 24/7 via a browser or smartphone app
- Upfront pricing
- Provides on-demand and scheduled telehealth visits.
- May be covered by insurance plans that include telehealth services.
- In addition to primary care, offers Women’s, Men’s and Mental Health.
- You can browse doctor profiles and schedule an appointment online.
- Live chat available for the hearing impaired
Healthcare providers can also access Ponapal doctor’s app to set their schedules, set pricing, consult with patients and prescribe medications all within the App.
Types of services that Ponapal offers:
- Anxiety, Depression, Mental Health Concerns
- Back Pain
- Pink eye
- Earache, Headache
- Heartburn, Gastroesophageal Reflux Disease (GERD)
- Influenza, COVID-19, Other Infectious Diseases
- Minor Cuts, Burns, Other Skin Conditions
- Nausea, Vomiting, Diarrhea
- Sports Injuries: Sprains, Strains, Swelling
- Urinary Tract Infection
We are currently providing services in several select markets in USA and Africa and hope to continue extending our services to more markets. Sign up for our Exclusive Early Access list so you can be the first to know when we launch services in your location!
How do I access Ponapal?
We are glad to have you onboard! You can access Ponapal by visiting www.ponapal.com , Apple App store or Google Play store, Download the Patient app or Doctors App to register your account and access available Ponapal services in your area.
Article by Isaac Mwendwa, Founder Ponapal Inc